TITAMALA

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NEED SOME HELP ?

Payment is completely secure thanks to the online payment system of our banking partners. Your bank details only circulate on the Internet in encrypted form. They are encoded in such a way as to make them completely unreadable using SSL protocol. They are never in possession of TITAMÀLÀ. So you can order in complete safety !

By credit card: Visa, MasterCard, Carte Bleue

By PayPal

You made a mistake? No problem! Contact our customer service by email (customer@titamala.com), together we will find the best solution.

Don’t panic! Contact customer service to the following address : customer@titamala.com. We will resend the confirmation email to you.

Once the package has been sent, you will receive a confirmation email with the tracking number.

You have up to 14 days to return it to us. Check our return policy for instructions.

RETURN POLICY

Colissimo (48 to 72 hours France).

Colissimo (3 to 6 days international).

Although your jewelry has been ordered online, it remains subject to an import customs clearance procedure (outside the Schengen area, in free circulation). Customs clearance is totally out of our control, random and varies according to:

  • country of origin
  • the value of the goods, including shipping costs
  • the amount

Each country has its own customs laws, and the duties applicable to the goods and their value are defined locally. Any international transport company must comply with international customs laws.

Please note, in the event that the parcel is refused on arrival, you remain liable for customs fees, since you have requested delivery and

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